Privacy Policy
Learn how AIMasterTools protects your privacy and handles your personal information with industry-leading security practices.
Our Commitment to Privacy
At AIMasterTools ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Last Updated: January 2025
By using our services, you agree to the collection and use of information in accordance with this policy.
Table of Contents
1. Information We Collect
Personal Information
- Name and contact information (email address, phone number)
- Company or organization name
- Account credentials (username, encrypted password)
- Billing and payment information
- Professional industry and role information
- Communication preferences
Usage Information
- How you use our services and features
- Documents created and analyzed
- Search queries and preferences
- Time spent on various features
- Error logs and performance data
Technical Information
- IP address and location data
- Device type, browser, and operating system
- Referring websites and pages
- Session recordings (anonymized)
2. How We Use Your Information
Service Provision
- Provide and maintain our AI-powered tools and services
- Process your requests and generate documents
- Customize features based on your industry and preferences
- Provide customer support and technical assistance
Communication
- Send important service updates and notifications
- Respond to your inquiries and support requests
- Send marketing communications (with your consent)
- Provide product updates and feature announcements
Improvement and Analytics
- Analyze usage patterns to improve our services
- Develop new features and capabilities
- Conduct research and analytics
- Monitor and ensure service security and performance
Legal Compliance
- Comply with applicable laws and regulations
- Protect our rights and prevent fraud
- Respond to legal requests and court orders
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Cloud hosting and data storage
- Payment processing
- Customer support services
- Analytics and performance monitoring
- Email delivery services
Legal Requirements
We may disclose your information when required by law, such as to comply with a subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard security measures to protect your personal information:
Technical Safeguards
- 256-bit SSL encryption for data in transit
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Multi-factor authentication options
- Secure cloud infrastructure
Administrative Safeguards
- Limited access to personal information
- Employee security training and background checks
- Incident response procedures
- Regular security policy updates
- Vendor security assessments
Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
Account Information
We retain your account information for as long as your account is active or as needed to provide you services. You may delete your account at any time.
Generated Documents
Documents you create using our services are retained in your account until you delete them. We may retain backup copies for up to 90 days after deletion.
Usage Data
Usage and analytics data may be retained for up to 3 years to help us improve our services and for legitimate business purposes.
Legal Requirements
We may retain information longer if required by law or for legitimate business purposes such as fraud prevention.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
- Review how your information is being used
Correction and Deletion
- Correct inaccurate personal information
- Request deletion of your personal information
- Withdraw consent for processing
How to Exercise Your Rights: Contact usor use our contact form. We will respond to your request within 30 days.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place when transferring personal information internationally.
Safeguards Include:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions by relevant data protection authorities
- Certification under approved frameworks
- Your explicit consent where required
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a prominent notice on our service
Your continued use of our services after any changes indicates your acceptance of the updated policy.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
AIMasterTools Privacy Team
Use our contact form for privacy inquiries
Subject Line: Privacy Policy Inquiry
Response Time: We aim to respond within 48 hours
Data Protection Officer: For EU residents, you may also contact our Data Protection Officer for privacy-related inquiries and to exercise your rights under GDPR.